Welcome to GoodXtop! We specialize in high-quality scented candles designed to enhance your environment. This Sales Policy outlines the terms and conditions related to purchasing products from our website https://goodxtop.com/.

1. Product Information

Product Descriptions: We strive to provide accurate descriptions of our products, including ingredients, scents, and sizes. However, due to variations in lighting and screen settings, actual product colors and appearance may differ slightly from what is shown on our website.

Pricing: All prices are listed in [đơn vị tiền tệ]. Prices are subject to change without notice. Taxes, shipping fees, and other charges will be added as applicable during the checkout process.

2. Ordering Process

How to Order: Browse our product selection, add items to your cart, and proceed to checkout. You will be required to provide shipping and payment information to complete your purchase.

Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details and a tracking number for shipping (if applicable).

3. Payment Methods

Accepted Payments: We accept major credit cards, debit cards, and other secure payment methods. Payment is processed through secure, third-party payment gateways to ensure the safety of your financial information.

4. Shipping and Delivery

Shipping Areas: We currently ship to [liệt kê các khu vực/countries]. Shipping costs and delivery times will vary based on your location and the shipping method selected.

Processing Time: Orders are typically processed within [thời gian xử lý, ví dụ: 1-3 business days]. You will receive an email notification once your order has been shipped.

Delivery Time: Estimated delivery times depend on your location and shipping method. Please refer to our shipping information page for more details.

5. Returns and Exchanges

Return Policy: If you are not satisfied with your purchase, you may request a return or exchange within [số ngày, ví dụ: 30 days] of receiving your order. The product must be unused and in its original packaging.

How to Return: To initiate a return, please contact us at [email@example.com] with your order number and reason for return. We will provide you with instructions on how to return the product.

Refunds: Once we receive and inspect the returned item, we will process your refund to the original payment method. Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.

6. Cancellations

Order Cancellation: If you need to cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to cancel it. In such cases, you may need to wait until the order arrives and initiate a return.

7. Customer Support

Contact Us: For any questions, concerns, or assistance related to your order, please reach out to our customer support team:

GoodXtop

Hotline: (415) 655-9116

Email: info@https://goodxtop.com/

Street: 216 Eddy St San Francisco, California(CA), 94102

8. Changes to This Policy

We reserve the right to update this Sales Policy at any time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

9. Legal Compliance

This Sales Policy is governed by the laws of [quốc gia/tiểu bang]. Any disputes arising from purchases made through our website will be handled in accordance with these laws.

By placing an order on our website, you agree to the terms and conditions outlined in this Sales Policy.